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Giles Peaker

No more than expected

LSC introduces new IT system to file matter start funding claims. System promptly doesn't work. Three months later, system still doesn't work. Any idea when it will work? Errrr no. So we send in Excel forms instead. LSC says "It's not working as well as it...

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Hierarchy of Need

I haven't posted about the Shelter staff dispute until now, partly because I was hoping it would be resolved and partly because I had little to add. I have been prodded into posting by a comment by Mark P. As he observes, Shelter management are in the...

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