I'm going to break one of our rules (well, more of a guideline really) and comment on a case in which I had a role. I supervised the case, in which one of my colleagues acted for the claimant. It is also a report on a settled County Court claim, so not...
Awaab Ishak – Coroner’s ruling and Reg 28 Report to Prevent Future Deaths
We now have the Coroner's Findings and Conclusion for the inquest into the death of Awaab Ishak, and also the Regulation 28 Report for the purpose of preventing future deaths. (My previous post on the death of Awaab Ishak is here. It was written quickly and...
There can be only one!
The MHCLG have announced a consultation 'Strengthening consumer redress in the housing market', which primarily about reviewing and reforming Ombudsman schemes in the housing sector, with the proposal floated for a single Ombudsman/redress scheme across the...
On the Naughty Step – The tale of the kid in a tent
Courtesy of the Local Government Ombudsman and Shelter, we have joint and several occupants of the naughty step. Welcome to the Step to Kent County Council and Dover District Council. (I know that some of you read NL) The full and frankly shameful story is...
Disrepair Quantum – Ombudsman
Local Government Ombudsman Report Report ref 09 005 422 Harlow District Council Ms S was Harlow's secure tenant. Due to a leak, the ceiling in her daughter's bedroom became damaged, in danger of falling and unsafe. Despite Ms S's complaints, Harlow did not...
Unwelcome in the valleys
While we are in Wales and with thanks to the Garden Court housing bulletin, we report an Ombudsman's decision Complaint against Cardiff CC 200702358 [pdf] Mr Davies and Miss Brown complained about Cardiff Council's failure to deal with noise nuisance and...
Homeless maladministration
Garden Court's bulletin for 14 July (I'm catching up after the holiday) mentions a couple of interesting Local Government Ombudsman's reports on the operations of Homeless Units in Lambeth and in Haringey. Complaints 07/B/01138 & 07/B/05232 against...