University of London
Housing Advisor

Job reference: 002107

Location: London Senate House

Closing date: 04/09/2022

Salary: Starting from £33,418 per annum

Employment type: Open ended

Department: University of London Housing Service

Sub-Department: Private Housing Unit

Hours per week: 35 hours per week

The University of London

​​​​​​​The University of London is one of the largest and most diverse higher education institutions in the world. With a mission to transform lives through knowledge, it delivers high quality academic programmes, brings benefits to society through its research in the humanities and social sciences, and leverages intellectual connections through public engagement.

Department of Residential Services

Residential Services provides a one-stop service for students, assisting them to find housing either in University halls of residence, self-catered accommodation or in the private rented sector through registration schemes for landlords, letting agencies and a range of private housing providers. We provide a housing advice service to support students when they are searching for or living in private accommodation. We also offer a service that gives academic visitors, commercial guests and others the opportunity to live in University accommodation.​​​​​​​​​​​​​​

The Role

Do you have a passion for helping others, sense of justice and an enthusiastic and innovative approach?

Apply for the role of Housing Advisor at the University of London and help support students and staff living in the private rented sector.

We are seeking an individual to provide legal advice, advocacy and guidance to students and staff who are looking for and living in private rented housing.

To succeed in this role, you will have relevant experience of working with people in an advisory capacity and an up-to-date knowledge of housing legislation and case law relating to private rented housing. An understanding of the main housing issues that students face in the private rented housing sector is essential.

You will have an enthusiastic and innovative approach, combined with tact, discretion and the ability to deal professionally and empathetically with a range of student clients, landlords and others in an often pressured working environment.

We welcome applications both from candidates with Higher Education housing experience and those  with alternative sector experience but who can demonstrate a willingness to learn combined with a passion for providing excellent support services to customers.

For a full role profile, please refer to the job description below.

Further information

To be considered for this opportunity, please submit your application (by clicking ‘apply for job’ at the bottom of the linked page) before the closing date at midnight on Sunday 4th September 2022. 

​​​​​​​Interviews will take place on 15th September 2022.

The University reserves the right to close the vacancy earlier than the published end date should it receive sufficient applications to warrant earlier shortlisting.

​​​​​​​The University currently operates a Hybrid Working framework involving a mix of working from remotely and in the office. Typically, the majority of employees will be able to agree to work remotely for up to 60% of their working week, role dependent, however will be required to attend on specific days for training or team meetings.  

Preferential consideration will be given to the University redeployment pool.​​​​​​​

The University of London is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from members of Black, Asian, and Minority Ethnic communities as this group is currently under-represented in some levels within the University. All appointments will be are made on merit, based on the criteria identified in the job description. 

Shelter

Legal Administrator

£29,990 pa (including £4,830 London Weighting allowance) + excellent benefits including 30 days holiday and flexible working
Stratford, London  

Closing date: 4^th September 2022 at 11:30pm

Are you highly organised with secretarial experience gained in a legal environment? Then join Shelter as a Legal Administrator and you could soon be playing a vital role ensuring our legal team have the administrative support they need to help more people who are affected by the housing emergency.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team
Our hubs are at the heart of the community and are bases for activism as well as help and support. This is a great opportunity to join a very busy hub and be part of a team that want to bring about change at a local level as well as contribute to national change.

About the Role
As a Legal Administrator, we’ll rely on you to provide full administrative support to a Solicitor, including taking telephone calls, secretarial duties, data entry, note taking, sorting the post and managing a diary. You’ll also be responsible for supporting the wider team when required to ensure the effective running of the service. And, when it comes to communicating with clients and third parties, including making appointments and obtaining information, again, we’ll count on you. Producing reports, providing an accurate audio typing service, processing legal, funding and other documents managing files, preparing documents for court and entering information onto a case management system – these are just some aspects of this interesting and varied role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you
You have secretarial experience gained in a legal practice and audio/copy typing skills with a minimum of 70 wpm, along with advanced knowledge of IT tools including case management systems, MS Office, internet, email etc. You’re proactive, with great written and verbal communication skills and enjoy working as part of a busy team.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our Legal team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.