LSC introduces new IT system to file matter start funding claims. System promptly doesn’t work. Three months later, system still doesn’t work. Any idea when it will work? Errrr no. So we send in Excel forms instead.
LSC says “It’s not working as well as it could but it’s not meltdown or anything. We are now in the process of a recovery strategy”.
My giggles are not enough to stop me being pedantic. Can one actually be ‘in the process of a strategy’? Does this mean ‘in the process of coming up with a strategy’? Or ‘in the process of implementing a strategy’? Or, more likely both at once, in the sense of ‘making it up as we go along’?