Job Ad – S London

Reviews Co-ordinator
London Borough of Lewisham

  • Reference: CUS-16-038
  • Working Pattern: Full Time, Permanent
  • Hours: 35
  • Salary: £34,725 – £36,549
  • Location: SE6 2EG

Do you have a passion for improving people’s life chances? Do you ‘get’ the importance of housing? If so, we want your drive and creativity in our homelessness prevention team.

The role

Lewisham is not immune to the pressures facing local government today, but the Council is working through an ambitious programme of transformation and modernising its entire operations, becoming more joined up, and ensuring that everything we do counts. With a renewed focus and impetus for improving our services, now couldn’t be a better time to join us…

Our team:

We are a statutory front line emergency service providing help and assistance for members of our community in the most extreme housing need.

We no longer have a ready supply of social housing to provide for homeless people and today, meeting need demands a fast paced and creative response. Our Housing Options service places homelessness prevention at the forefront of what we do.

The service works hand in glove with the rest of the Strategic Housing Department, which is driving for ever better regulation of the private rented sector and ever closer collaboration with the majority of private landlords who provide a good quality, well managed product.

As a member of our Housing Options service, you would be working tirelessly to make a difference. You will be working with a wide range of fellow professionals from other disciplines, taking decisions on a daily basis that impact the life chances of your customers. You will be taking tough decisions but be proud to be part of a service with a record for fairness, creativity and keeping the customer at the heart of everything we do.


Laurence House, Catford Road, Catford London SE6 4RU & Eros House, Catford, London SE6 2HG.

What we’re looking for

You will provide an efficient, responsive casework review service, ensuring all reviews and county court appeals are dealt with in accordance with legislation, Council policy, and statutory deadlines. We will expect you to have an understanding of the legal and procedural requirements associated with homelessness and social housing. As a result, you will need extensive knowledge of Housing Act 1996 and other relevant legislation and case law. The successful candidate will be providing a know-how function to the housing needs service through regular training, feedback, legislative and case law updates.

The core qualities we need in the role are:

  • Passion for the role of housing in shaping people’s life chances
  • Quick thinking, decisive and assertive.
  • Excellent knowledge of Part VI, and VII of the Housing 1996 along with other relevant legislation and case law.
  • Combining a methodical approach to casework with ability to think creatively
  • Excellent communication skills and ICT skills
  • High levels of emotional control and empathy and ability to manage conflict well
  • Ability to negotiate and collaborate with fellow professionals

In return, we’ll offer excellent development opportunities, plus a range of benefits that includes a career average pension scheme, flexible working and the opportunity to make a real difference to our local community.

Salary details

£34,725 – £36,549 pa (PO2).

Further information

Lewisham Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share in this commitment.

For a full job description and person specification, please see attachments to the right of this advert under the Related Information section.

The Council reserves the right to close adverts early if there is a large response.

Closing date

Sunday 4th December 2016, 23:59pm

For more information on this, and other roles within the Housing Needs department please click on the following link: www.lewisham.gov.uk/jobsinhousing

Apply Now

Giles Peaker is a solicitor and partner in the Housing and Public Law team at Anthony Gold Solicitors in South London. You can find him on Linkedin and on Twitter. Known as NL round these parts.


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