Ombudsman’s Decision: Complaint against Newham LB [2010] Complaint no 09 003 325 9 November 2010
Hat-tip to the Garden Court bulletin for this one. Miss Thornton (pseudonym) was in temporary accommodation provided by Newham LBC pursuant to the full housing duty. She had been in it for some time. The temporary accommodation was in LB Redbridge, but paid – via housing benefit – for by Newham as TA. Miss T wanted to change the temporary accommodation as the heating in the flat had failed.
Newham told her she could be assisted through its ‘bond scheme’ – a deposit provision scheme that supported a private sector tenancy for a period of … Read the full post



Recent Comments