Archive for August, 2006

How to get along with your (potential) legal advisor 1

It has been a trying couple of weeks, so… Part 1 in a possibly continuing series.

Dear Public,

You may well consider your legal advisor to be an overly cautious, time-wasting, money grabbing and frequently uncontactable painful necessity. Or, should you be searching for someone to take on your case, you may well consider solicitors to be blind to the merits of your case and cowards who refuse to champion your cause or give you the simplest advice when you call.

No stereotype is without a kernel of truth. So, in a spirit of rapprochement, I want to suggest some ways to get the best from your legal advisor and ways to get an advisor to take on your matter. Here are handy hints for anybody in or contemplating civil litigation.

When your case is taken on, don’t:

  • not tell your advisor about things that don’t help your situation. These things will come out, usually at the worst possible time.
  • fail to respond to your advisor’s letters and calls, then demand that they respond instantly to a complicated problem that you have omitted to tell them about. It is even better if you don’t move and fail to tell your advisor, then get annoyed when they don’t write to you.
  • turn up without an appointment then become outraged when the advisor is unable to see you that very moment, because your car is on a meter, after all. Your advisor is likely to be busy, it goes with the money-grabbing.
  • expect that, having given your advisor some information that could be important to the case, you can not only just refuse to discuss it further but insist that your advisor puts something completely different in statements. They won’t. Even if you demand they do. And tell them it is their job to do what you tell them.
  • expect a claim or case to be finished overnight, or even in a few months. The whole process can be slow and it might not be your advisor’s fault all the time.
  • expect a bloody miracle, or believe that ‘I don’t want to be evicted/be subject to an injunction/pay that money’ is actually a defence in itself.

When looking for someone to take on your case, don’t:

  • call at 5.29 pm and expect undivided attention for 30 mins.
  • call on the morning that you are due at Court to get representation.
  • evade or avoid questions about your problem. Sounding like you are hiding something vital is not good.
  • call expecting free advice at that moment. Not only do legal advisors expect to get paid (by somebody - you, legal aid, the other side, but somebody), but they are not going to give advice without having a very clear idea of what the situation actually is. Otherwise there is a good chance the advice would be badly wrong. Not good for you, or for them when you sue.
  • want to take to court the people who watch your home from behind trees and wheelie bins all day, so that they can move things around in your kitchen when you are out. You have my sympathies, but without the evidence, the case really isn’t going to have a chance of success, even with the Human Rights Act, really it isn’t.
  • call expecting free advice at that moment or at all (again. It bears repeating.)
  • demand an immediate statement of how much a matter will cost when the person taking your call has already explained, politely, that they do not know what would be involved in the matter and that if a solicitor is able to take on your matter, they would first be able to advise you on estimated costs. You still won’t get an answer if you then say that it is clearly all about the money on our part, you don’t trust us at all and insist on the cost now. The person taking the call still can’t tell you, particularly if you won’t give any details.

I hope these hints help you in your present or future as claimant or defendant. It’s all about managing the relationship with your advisor. They respond well to clarity, information, politeness, consideration and not being lied to excessively.
Yours faithfully

Nearly Legal

Anonymity, the confessional and, um, me.

[edited 19 Aug]

A disclaimer - Friday evening, wine etc.

One of the odd revenges of old media against the upstarts appears to be the revelation of the real person behind the anonymous or pseudonymous blog. This blog is the latest victim of the dramatic expose. There is, of course, a huge amount of hypocrisy involved in this, given the anonymous diaries, reviewers and fake sheiks littering the inkies.

I’m not going to comment on the fact that it is particularly blogs about an active sexual existence by women that are the prime target for, erm, unveiling, beyond suggesting that apparently witch finding lives on. The very clear feminist point has already been made, not least by “Abby Lee” herself.

I’m also not going to comment on the fact that it is mainly ‘blogs that have been turned into books’ that are targeted, beyond the obvious fingerpoint at the jealousy of any journo for someone, particularly an amateur, with a book contract, when their own effort is either stalled or rejected.

What interests me, and I suppose it is partly self interest, is the fraught conjunction of anonymity, confessional, freedom of expression, privacy, veracity, self-exposure and unwanted exposure involved here. What follows is something of a tiptoe around the issues of blogging, anonymity, authenticity, ethics and privacy.

1. Veracity. In the last couple of centuries or so, we’ve somehow decided that truth is assessed by the actual person speaking it. This person must be identifiable and individual. This is particularly so if what is being described is anecdotal rather than abstract or empirical (nobody is fussed about pseudonymous mathematicians).

This might make a certain sense where the speaker claims access to important inside knowledge (or does so in the form of a Roman a Clef, Joe Klein in respect of Primary Colors, for instance). But in many instances of everyday truth telling, whether because you are an employee, likely to be ridiculed, or your material demands anonymity for yourselves and others, veracity depends on being unidentified. In these cases, surely assessment of truth depends on the quality, texture and detail of the voice telling it?

We’re not used to this, we want to know who is speaking - particularly when it comes to politics, money and sex (Will the real Belle de Jour please stand up etc.?). Politics and money, I can understand. The sex one puzzles me only to the extent that the routine backlash misogyny against women being more or less in charge of sex while being quite bright puzzles me.

This vaguely leads on to:

2. Responsibility or ethics. I’d suggest that if one claims anonymity oneself, then a certain duty is owed to others who might be possibly be identifiable in what is written. This includes partners, friends, co-workers, employers, employees and anyone else who might be identified in the blog. Most employee bloggers who have got into trouble have somehow made their employer identifiable (not all, of course), and I would have to say that unless there was a specific whistleblowing issue, this might not be unreasonable, (although of course it could be), and quite possibly in breach of contract.

I have taken care over anonymity, I must admit. All stories in this blog are true, but details are changed and combined, and time shifting has happened. I have to protect myself in regard to my job/future jobs, yes, but also I must consider my clients, colleagues and employer and I do not think that any bystanders or walk-ons who feature in what I write should be personally identifiable. This also means that many of the most interesting stories have to go by the wayside, alas.

Anonymity won’t protect against committing libel, of course.

3. Public interest? Now, where an anonymous blogger has taken care and been responsible, and where who they are as an individual is irrelevant for the value or truth of what they have written, what possible interest is there in exposing them? Obviously, I’m discounting the usual purient or vindictive motives.

Surely, there can be no public interest in revealing the author unless what is written addresses matters of genuine public concern, and then we are talking whistleblowing or insight into the lies of power.

A woman’s honest, considered and thoughtful account of her sexual life, a magistrate’s account of his (I think) experience on the bench, a police officer’s blog, even my own humble effort, in each case anonymity is necessary for the truths to be told or opinions to be put forward.

If there is no libel involved, if there is nothing that would identify others or employers, no overriding interest, wherefore lies the public interest that the inkies claim in exposing the identity of anonymous bloggers?

4. Privacy. It might seem odd to talk about privacy in relation to a form, the blog, that is often publicly confessional. But privacy is about the control over the disclosure of information about oneself and the manner of disclosure. Outing an anonymous/pseudonymous blogger runs roughshod over that control of disclosure.

Something of this seems to be involved in Douglas v Hello! 2003, where Lindsay J. held that the intention to publish information does not preclude a right to privacy. (I’m not sure that the fusion of breach of confidence, equity and Art 8 in Douglas v Hello will suffice though.)

When News International can attempt a (thankfully failed) argument against publication of images/details of the ‘fake sheik’ on the grounds of privacy and then a few weeks later glory in revealing the identity of someone who is a sexually active woman (oooh) blogger, I’d suggest that anonymity and privacy in the context of publishing information or opinion needs to be seriously addressed. The issue is only going to get larger and larger as many more people take to publishing on t’interweb.

Things seem to be rather different in the States. McIntyre -v- Ohio Elections Commission 1995 apparently found a right to anonymous free speech in the First Amendment. Has anyone followed the developments of this?

Of urban CLANS

Interesting whispers are circulating about the planned direction for civil legal aid funding, previously discussed here.

The initial plan for Community Legal Networks, or CLANS, was that these would be supported for rural areas and advice deserts. Firms could associate so that specialist provision could be shared over a wider geographic area. I still think that this won’t work in the rural/desert areas.

But maybe wisdom has crept in concerning the urban areas. Previously, the idea was that large, all providing firms would be the best route for the kind of ‘holistic’ approach the LSC wanted. This was doomed to failure, certainly over the timeframe envisaged. There just aren’t enough of these firms.

Now, however, the muttering is that urban CLANS will be supported and encouraged. I always thought that this was the context in which the CLAN model made most sense, so that smaller specialist provision is supported but easy referral or collaboration on interrelated problems is encouraged.

How far the LSC is willing to push this model to overcome the innate resistance of many firms remains to be seen. Certainly it won’t be easy, and there could be all kinds of issues about referral agreements, funding models and case collaboration/billing to address (or of course, ignore).

For urban CLANS to work effectively, there will have to be some element of a culture shift and the LSC will have to push that. The risk is that the LSC will promptly come up with a prescriptive model for the structure and operation of a CLAN. My personal sense is that these will best evolve in a variety of forms that best suit the firms and locales concerned. An approach from the LSC focussed on outcomes (of referrals, of linked cases etc.) and on the quality assurance of the oversight of the linking processes would be better than a prescription of how the CLAN relationships should work.

Again, there is much to play out, but this is, if true, at least a step in the right direction. Of course, the appalling level of civil legal aid funding could still make much of this academic. How many practices, anywhere, offer social welfare or community care law, beyond the stunningly hard pressed Law Centres? CLANS need such practices, if they can find them.

Of course, I am but a humble paralegal, but I have seen very similar top down funding and practice models played out in other fields. And this is, hopefully, my future involved here.

We apologise for the technical problems

Oh dear, oh dear. All it takes is for me to go away for few days (very pleasant, thank you for asking) and a corrupt mysql table makes the impressive edifice that is Nearly Legal collapse into a non-functional mess.

It has taken a little while to restore it. No, I didn’t have backups, so that is a lesson learnt, painfully. Retreiving past posts was a difficult labour, involving much swearing, but they are there now.

I’m just off to backup the database and reinstall some of the twiddly bits, but apparently it lives again.